Talk to a person, not a form.
Message us, call us or send an email. Whichever you choose, a member of the team answers, and WhatsApp is usually quickest.
WhatsApp
+971 58 514 7326The fastest way to reach us. Send a message any time and we reply during office hours.
Call us
+971 58 554 0985Speak to the team directly during office hours if you would rather talk it through.
Email
hello@bringbox.comBest for anything with attachments, like a receipt or a customs document.
Our Dubai office and UK warehouse both keep these hours. Parcels are still received and signed for whenever couriers deliver, so nothing is missed while we are closed.
Quick answers.
Where is my parcel?
Sign in to your Bringbox account and you can see everything that has arrived, photographed as it landed, along with what is still on its way.
Something has not shown up
Check the retailer has marked it delivered first. If it is showing as delivered to us and is not in your account, send us the tracking number and we will trace it.
I need to change my delivery address
You can add and edit delivery addresses in your account at any time, right up until you ship a box.
How quickly do you reply?
Within office hours, usually in minutes on WhatsApp. Messages sent overnight or at the weekend are answered the next working morning.
Start shopping the UK today.
Your free UK address takes a minute to set up. You only pay when you ship.
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